Privacy Policy
Effective Date: 19 May 2026
Welcome to Milestones Driver Training (“we”, “our”, “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us regarding driving lessons and related services.
1. Who We Are
Milestones Driver Training provides manual and automatic driving lessons in Ashford, Kent, and surrounding areas.
If you have any questions about this Privacy Policy or your personal data, you can contact us through the contact form on our website.
2. What Information We Collect
We may collect and process the following personal information:
- Name
- Email address
- Phone number
- Information submitted through contact forms
- Lesson booking details
- Driving lesson progress notes
- Website usage data (such as IP address, browser type, and pages visited)
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange and manage driving lessons
- Provide customer support
- Maintain lesson records and progress
- Improve our website and services
- Comply with legal or regulatory obligations
We will only use your personal data where we have a lawful basis to do so under UK data protection law.
4. Lawful Basis for Processing
We process your personal information under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
5. How We Store Your Information
We take reasonable technical and organisational measures to keep your personal information secure.
Your information is stored securely and is only accessible to authorised individuals.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
6. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers where necessary to operate our business or comply with legal obligations, including:
- Website hosting providers
- Email providers
- Payment processing providers
- Government or regulatory authorities where required by law
Any third parties processing your data are required to keep it secure and confidential.
7. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.
Typical cookies may include:
- Essential website functionality cookies
- Analytics cookies to understand website usage
8. Your Rights
Under UK GDPR, you have rights including:
- The right to access your personal data
- The right to correct inaccurate information
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us through our website.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.